Privacy Policy

Information We Collect

We collect personal information when you register, make a purchase, or communicate with our concierge. This includes your name, email address, phone number (used for WhatsApp transaction updates and verification codes), and shipping details.

How We Use Your Information

• To process orders, verify payments via Flutterwave, and manage account authentication.
• To send transactional notifications, account security codes (via email or WhatsApp), and order status updates.
• To improve our marketplace offerings and customer service response times.

Data Security

We implement industry-standard encryption and secure database architecture (Postgres) to protect your personal and financial data. Payment card details are handled securely through PCI-DSS-compliant providers (Flutterwave) and are never stored raw on our servers.

Third-Party Sharing

We do not sell or rent your personal data. Data is shared with trusted third-party service providers strictly necessary for business operations, such as payment processors (Flutterwave) and communication gateways (Twilio/WhatsApp) for transactional verification.